Shipping policy

Where We Ship
We currently ship to addresses within the United States.

Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email once your order has been placed, and a separate email with tracking information once it ships.

Shipping Times & Rates

Delivery estimates begin from the shipment date, not the order date, and are estimates rather than guarantees — carrier delays can occasionally push things past the expected window.

Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress. If your tracking hasn't updated in 3+ business days, reach out and we'll look into it.

Shipping Delays
Occasionally, weather, high order volume, or carrier issues can delay delivery. We'll do our best to notify you if we're aware of a significant delay affecting your order.

Lost or Damaged Packages
If your order arrives damaged or doesn't arrive at all, contact us within 7 days of the expected delivery date at justin.t.wilson.411@gmail.com with your order number, and we'll help sort it out.

Address Accuracy
Please double-check your shipping address at checkout. We're not able to reroute packages once they've shipped, and we're not responsible for orders delivered to an incorrectly entered address.

Questions
For anything shipping-related, email us at justin.t.wilson.411@gmail.com and we'll get back to you as soon as we can.